Dreality Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect personal information that we collect from users of our App. We are committed to protecting the privacy of our users and take all necessary measures to safeguard their personal information.

2. Information We Collect

We collect information from users in the following ways:

a. Information You Provide: We collect personal information that you provide to us when you register for an account on our App, when you make a booking or reservation, or when you contact our customer support team. This information may include your name, address, email address, phone number, payment information, and other relevant details.

b. Information We Collect Automatically: We also collect certain information automatically when you use our App. This may include your IP address, device type, browser type, operating system, referral source, and other usage data.

c. Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of our App. This may include information about your browsing behavior, preferences, and other relevant data.

d. Information from Third Parties: We may also receive personal information about you from third-party sources, such as social media platforms or other service providers.

3. How We Use Your Information

We use the personal information we collect from users to provide the following services:

a. To facilitate bookings and reservations: We use your personal information to process and manage bookings and reservations on our App. This includes sharing your personal information with hosts who have listed their properties, assets, or services on our platform.

b. To personalize your experience: We use your personal information to customize your experience on our App and to provide you with tailored content and recommendations.

c. To communicate with you: We use your personal information to communicate with you about your bookings, reservations, and other relevant information. This may include sending you notifications, updates, and marketing messages.

d. To improve our services: We use your personal information to analyze usage patterns, improve our services, and to develop new features and functionality.

e. To comply with legal obligations: We may use your personal information to comply with legal obligations, such as responding to court orders or subpoenas, or to comply with tax or regulatory requirements.

f. For Research and Analytics: We may use your personal information to conduct research and analysis on usage trends, customer behavior, and other relevant data to improve our services.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

a. Service Providers: We may share your personal information with third-party service providers who help us operate our App and provide services to you, such as payment processors, customer support providers, and analytics providers.

b. Business Partners: We may share your personal information with business partners who help us promote and market our App and services.

c. Legal Obligations: We may share your personal information to comply with legal obligations, such as responding to court orders or subpoenas, or to comply with tax or regulatory requirements.

d. Sale or Merger: We may share your personal information in the event of a sale or merger of our company, or in the event of a bankruptcy or restructuring.

e. With Hosts and Other Users: We may share your personal information with hosts or other users of our platform as necessary to facilitate bookings and reservations.

5. How We Protect Your Information

We take all necessary measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as firewalls,

encryption, and secure servers to protect your personal information. We also require our employees and third-party service providers to adhere to strict data protection policies and procedures.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Your Rights

As a user of our App, you have certain rights with respect to your personal information. These include:

a. Right to Access: You have the right to access and receive a copy of the personal information we hold about you.

b. Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.

c. Right to Erasure: You have the right to request that we erase your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

d. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

e. Right to Object: You have the right to object to the processing of your personal information under certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes.

f. Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

g. Right to Withdraw Consent: If we have obtained your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact information provided below.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We may also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will post the updated Privacy Policy on our App and notify you of any material changes. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

info@dreality.co

We will respond to your request as soon as possible and in accordance with applicable data protection laws.

10. International Data Transfers

We may transfer your personal information to third-party service providers or business partners located in countries outside of your own. These countries may have different data protection laws than your own, and your personal information may be subject to access requests from governments, courts, or law enforcement in those countries.

We will ensure that any international data transfers comply with applicable data protection laws. This may include implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules, to protect your personal information.

11. Children’s Privacy

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18, and if we become aware that we have inadvertently collected such information, we will delete it as soon as possible.

12. Third-Party Links and Services

Our App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of those websites or services, and we encourage you to review their privacy policies before providing any personal information.

13. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to request access to, deletion of, and disclosure of your personal information. To exercise your rights, please contact us using the contact information provided below.

14. GDPR Rights

If you are a resident of the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectification, erasure, restriction of processing, data portability, and object to processing. To exercise your rights, please contact us using the contact information provided below.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of [insert governing law and jurisdiction].

16. Entire Agreement

This Privacy Policy, together with our Terms and Conditions, constitutes the entire agreement between you and us with respect to the collection, use, and disclosure of your personal information. Any other policies or agreements we may have with you are superseded by this Privacy Policy.

17. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

[Insert Contact Information]

We will respond to your request as soon as possible and in accordance with applicable data protection laws.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our data practices or to comply with new legal or regulatory requirements. We will provide notice of any material changes to this Privacy Policy by posting the updated policy on our App and indicating the date of the last update.

19. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

20. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the security of your personal information.

21. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you as required by applicable law. We will also take reasonable steps to mitigate the harm caused by the breach.

22. Your Choices

You have certain choices with respect to the collection, use, and disclosure of your personal information. For example, you may choose not to provide certain personal information to us, or you may choose to delete or modify the personal information we have collected about you.

23. Authorized Agents

You may designate an authorized agent to exercise your rights under this Privacy Policy on your behalf. To do so, you must provide us with written authorization signed by you and your authorized agent.

24. Cookies and Similar Technologies

Our App may use cookies and similar technologies to enhance your user experience and improve the performance of our App. Cookies are small text files that are stored on your device when you visit our App. You can manage your cookie preferences through your browser settings.

25. Automated Decision Making

We may use automated decision making technologies, such as algorithms or artificial intelligence, to make decisions about you or your personal information. We will only use these technologies where necessary and in accordance with applicable law.

26. Your Rights

You have the right to access, rectify, erase, restrict processing, and object to processing of your personal information. You also have the right to data portability and to withdraw your consent to our data processing activities at any time. To exercise your rights, please contact us using the contact information provided above.

27. Independent Recourse Mechanisms

If you believe that we have violated your privacy rights, you may have recourse mechanisms available to you, such as filing a complaint with a data protection authority or seeking legal remedies. We encourage you to contact us first to try to resolve your concerns.